Apple CEO Apologized for Maps Services Errors

Apple's Chief Executive Officer, Tim Cook apologized on Friday to Apple customers who were frustrated with the errors on it new Maps services.

The apology from Apple's CEO follows the launch of the iPhone 5 and the update for the Apple's operating system, the iOS 6.

Many users complained that the new iOS 6 Maps contained geographical errors and gaps in its informations.

Reports say that the iOS 6 Maps services lacked features of the Google Maps which Apple CEO Tim Cook is directing users which is also an unusual move Apple Inc.

"We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better," Cook said.

"While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app."

"It is a bit unusual but at the same time, Tim is keeping Apple's commitment to provide the best user experience for customers," Sterne Agee analyst Shaw Wu said. "A key reason for Apple's success is keeping customers happy so we think this is a good move."

"People forget that Google Maps started out inferior to Mapquest and Yahoo Maps," he added.